FAQs
NVRFLY — Built for the Hunt. Worn for the Wild.
General Questions
Q: What is NVRFLY?
A: NVRFLY is a performance-driven hunting apparel and hat company, designed for hunters who demand gear that can handle the elements, stay silent in the wild, and never compromise on comfort or durability.
Q: Where are your products made?
A: Our products are designed in the USA and manufactured using high-quality materials from trusted global partners. We prioritize durability, stealth, and function.
Q: What does “NVRFLY” mean?
A: NVRFLY is short for “Never Fly.” It’s a mindset — a commitment to stand your ground, stay silent, and pursue the hunt with discipline and precision.
Orders & Shipping
Q: When will my order ship?
A: Orders are typically processed within 1–3 business days. You'll receive a confirmation email with tracking once your order is on the way.
Q: Do you offer international shipping?
A: Currently, we ship within the U.S. and Canada. We’re working to expand internationally — stay tuned.
Q: Can I change or cancel my order?
A: If your order hasn't shipped yet, we may be able to make changes. Contact us at outdoors@nvrfly.com as soon as possible.
Returns & Exchanges
Q: What’s your return policy?
A: We accept returns within 30 days of delivery, as long as items are unworn, unwashed, and in original condition. Visit our Returns & Exchanges page for full details.
Q: Do you offer free returns?
A: Yes, we offer free return shipping on U.S. orders.
Q: How do I start a return or exchange?
A: Go to our Returns Portal and follow the steps. If you need help, email outdoors@nvrfly.com.
Product & Sizing
Q: How do I find the right size?
A: Check out our detailed Size Guide for help finding the perfect fit for shirts, jackets, pants, and hats.
Q: Is your gear weatherproof?
A: Many of our garments are water-resistant, windproof, and built for rugged use. Product pages include detailed info on fabric and performance.
Q: Do you offer women’s gear?
A: Our initial launch focuses on men’s performance apparel, but women’s gear is in the works — sign up for updates.
Other Questions
Q: Do you sponsor hunters or influencers?
A: We’re always looking to partner with serious outdoorsmen and women who live the NVRFLY lifestyle. Contact us at outdoors@nvrfly.com.
Q: How can I stay updated on new gear?
A: Sign up for our newsletter and follow us on Instagram @nvrfly.tn for product drops, behind-the-scenes, and hunting content.
Q: Who do I contact for customer support?
A: Reach out anytime at outdoors@nvrfly.com — we typically respond within 24 hours, Monday–Friday.